Terms and Conditions
RETREAT BOOKING PROCESS
Unfortunately we do not hold dates for bookings as we are a very busy retreat space and blocking dates for period of time puts our business in a situation where we cannot take another booking. This means we potentially miss out on another booking that is ready to proceed - we do hope you understand.
All bookings are invoiced upon booking and payment is due within 48 hours or your dates maybe forfeited
Our Booking Process
Once you have decided on dates - we then block this out for you in our booking calendar
- We will then invoice you and secure the dates in our booking calendar
- We require 50% payment upon booking, and the remainder is paid 30 days prior to your retreat stay
- Once payment is made - we send through a booking confirmation and set you up on our Retreat Planning System
- Please read our Terms and Conditions below re cancellations
CANCELLATION FEES – FOR WEBSITE ACCOMMODATION
The cancellation policy is applicable to whole or part cancellation of bookings.
A $250 Administration fee applies to all accommodation cancellations.
For a booking cancelled within 60 days of your stay, the administration fee plus 50% of the rental is charged.
For a booking cancelled 30 days or less prior to your stay, the total rental is retained.
CANCELLATION FEES – FOR RETREAT ACCOMMODATION
The cancellation policy is applicable to whole or part cancellation of Retreat booking.
A $800 Administration fee applies to all Retreat cancellations.
For a booking cancelled within 60 days of your Retreat, the total rental is retained
PROFESSIONAL CLEANING ASSURANCES:
The Summer House Retreat only uses Third Party Professional Cleaning Services
The Summer House Retreat only uses Third Party Professional Laundry Services
Hand wash is provided complimentary in our venue
- We are not an Event Venue – we are only accommodation for holiday makers and retreat hosts
- We have a strict no party policy.