Terms and Conditions


Cancellation policy is applicable to whole or part cancellation of bookings.
A $250 Administration fee applies to all accommodation cancellations.
A $500 Administration fee applies to all Retreat cancellations.

CANCELLATION FEES – FOR WEBSITE ACCOMMODATION

Cancellation policy is applicable to whole or part cancellation of bookings.
A $250 Administration fee applies to all accommodation cancellations.

A booking cancelled within 60 days of your stay, the administration fee plus 50% of the rental is charged.

A booking cancelled 30 days or less prior to your stay, the total rental is retained.

CANCELLATION FEES – FOR RETREAT ACCOMMODATION

Cancellation policy is applicable to whole or part cancellation of retreat booking.
A $500 Administration fee applies to all Retreat cancellations.

A booking cancelled within 60 days of your Retreat, the total rental is retained

TERMS AND CONDITIONS UPDATE FOR COVID 19 –

COVID UPDATES

PLEASE NOTE DUE TO COVID19 THE VICTORIA GOVERNMENT NOW ASK ALL PERSONS VISITIING ACCOMMODATION INCLUDING THE SUMMER HOUSE, MUST NOW CHECK IN VIA THE QCODE - LOCATED AT THE DOOR and STUDIO FOR STAFF AND WELL AS GUESTS

PROFESSIONAL CLEANING ASSURANCES:

the summer house only uses Third Party Professional Cleaning Services
the summer house only uses Third Party Professional Laundry Services
Hand Wash is provided complimentary in our venue

IMPORTANT INFORMATION FOR COVID 19 LOCKDOWNS

All States and Territories of Australia have individual and specific policies regarding Border closures and quarantine conditions to deal with ongoing covid implications. We strongly advise that you keep abreast of current conditions and changes as they may relate to your future stay at the Summer House.  Apart from Western Australia, all States and Territories have stated that their relevant borders will be open to all other states and territories , once they achieve 80% double vaccination status , anticipated to be mid / late December 2021.  For 2022 bookings , we anticipate no travel restrictions for any guests arriving from any state or territory , other than Western Australia.   We strongly recommend that as a Retreat Host you review your own individual business arrangements with your retreat clients, so that they understand that in the event of a cancellation due to a future unforeseen covid travel lockdown, that guests understand your retreat policy  and we highly recommend they also seek travel insurance. 

IF Australian Travel warnings and Australian Government enforce future LOCKDOWNS for COVID 19, SUMMER HOUSE RETREATS, will refund all booking deposits paid - less the admin fee for cancelled bookings.

Other Terms:

  1. We are not an Event Venue – we are only accommodation for holiday makers and retreat hosts
  2. We have a strict no party policy.
  3. We highly recommend travel insurance to cover for any unforeseen circumstances.
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